Vector Website Satisfaction Survey

1. How did you find out about the Vector Web site? Check all that apply

Informational email or newsletter
Followed link from other sites
Magazine article
Magazine ad
The address was on printed material
By word of mouth/referral
Vector brochure or promotional material
Newspaper article
Google
Yahoo
MSN Search
Other search engine
Blog
Trade show
Vector employee
Other

2. Overall, how satisfied are you with the Vector Web site?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
N/A

3. How often do you visit the Vector Web site?
My First Visit
Every day
2-3 times a week
Once a week
2-3 times a month
Once a month
Infrequently (less than once a month)

4. Why do you typically visit the Vector Web site? Check all that apply

Company information
Product information
Searching for specific information
Request price quote
Technical support
Download product software updates
Review/download user manuals
Press/Media information
Manage myVector account
Calendar of events
Career Opportunities
Training information
Other

5. If you were looking for specific information, were you able to find it?
Yes, easily Yes, but it took some effort and time Only part of it No

6. How satisfied are you with the product information?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
N/A

7. How satisfied are you with the level of detail on the Vector Web site?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
N/A

8. How satisfied are you with the visual design of the Vector Web site?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
N/A

9. How satisfied are you with the ease of navigation on the Vector Web site?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
N/A

10. How satisfied are you with the search feature on the Vector Web site?
Very Satisfied
Somewhat Satisfied
Neutral
Somewhat Dissatisfied
Dissatisfied
N/A